Product Data Analyst
I am a Data Analyst that works in Python, R, and SQL.
I help the Project and Product Management Office, ITSM Team, and DevOps team in creating reports that assist in their data-driven business decisions. Using Tableau, MySQL, and ServiceNow, I also created the slide deck for our quarterly organization-wide operational reviews. I also use statistical programming languages to clean and find insights in our data.
I help the Project and Product Management Office, ITSM Team, and DevOps team in creating reports that assist in their data-driven business decisions. Using Tableau, MySQL, and ServiceNow, I also created the slide deck for our quarterly organization-wide operational reviews. I also use statistical programming languages to clean and find insights in our data.
Primarily, I managed the knowledge database with articles for student, faculty, and staff usage. I also wrote technical articles for the database to document processes and systems within the organization. I also actively collaborated with product and service managers to create support articles for their products and projects.
I studied Statistics at Brigham Young University, with an emphasis in Data Science. Here, I learned how to use statistical and computer programming languages in order to gain insights into data. I also had the opportunity to work on a capstone project with Qualtrics to create a machine learning model that identified if sentences were either a suggestion or not.